FAQ's
Welcome to Our FAQ Section!
We're thrilled to have you as part of our community. Here, you'll find answers to the most frequently asked questions to help you navigate our store with ease.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Deliveries
Where do you deliver?
We currently ship throughout South Africa.
How long will it take to get my cap?
Under normal circumstances, you can expect your cap to arrive within 3-5 working days. However, during peak sales periods like Black Friday or End of Season sales, there might be a slight delay due to a higher volume of orders. We'll always do our best to get your order dispatched promptly, but please be aware of potential delays during these times.
How much does delivery cost?
Score free delivery on all orders over R750! For orders under R750, a standard delivery fee applies (details available on our checkout page).
Returns
If i need to return the product, what is the process?
Please follow the link to our Refund policy for
all information related to returns and refunds.
Products
Below are some common questions about our products
Do you sell original products?
Yes, we only sell original products and source them from reputable sources.